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PrimeNow Storefront Design

Overview

The project involved CX for migrating non-prime customers to sign up up Prime, post 2 hr delivery was decided to be Prime only benefit. Earlier AmazonPrime Now app can then be used by both Prime and non-Prime members. Prime members would be able to checkout without any additional fees, while non-Prime members would need to pay an a la carte fee per order on Amazon Prime Now.

Team

  • UX Designer (Myself)
  • UX PM
  • 1 SDM, 15 Developers
  • QA

My contribution

  • UX Design - IA, Layout, Interactions
  • Usability testing
  • Tech support for launch

Year

2017

Methodology

Process

Outcome

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